The following Delivery Policy is only valid for products purchased via the Mobicel website or the dedicated call centre.


Delivery options

Deliveries can only be to addresses within the borders the Republic of South Africa.

Once you have indicated your selection and you have received confirmation of your order, we regret that no changes to the specified address and/or delivery option can be accepted.

Home / Office delivery: Delivery by courier to your front door.

Deliveries can be expected between 7-10 working days.


What are your delivery costs?

A delivery of R200 will be charged for any delivery in and around South Africa.

In order to safeguard your purchase, the carrier will only deliver to the specified address and to you, or one of the people indicated on your delivery list as being authorised to receive your parcel.

Upon delivery of the product, before signing for the delivery, you agree to inspect the product for any faults, defects or damage.

The courier’s driver will request proof of identity from the person receiving the parcel and will be required to record the I.D. number
The person receiving the parcel will be asked by the courier to sign the POD (Proof of Delivery) indicating that the parcel/carton has been received undamaged and in good condition.