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FREQUENTLY ASKED QUESTIONS

?How do I download WhatsApp or Games?
All apps are downloaded from the Google App playstore. Please ensure that you have an adequate data bundle or download when you are at a Wifi hotspot. You must have an active gmail account into order to access the playstore.
?How do I access the Menu Screen?
Tap the centre button and swipe the screen to your right.
?How much does it cost to repair a screen?
Feature Phone R500, Smart Phone R600 and Tablet at R800 including couriers. (Prices are subject to change without prior notice)
?What sim cards do Mobicel devices use?
All our devices only use the normal sim cards. No micro sim cards.
?What accessories comes with the device?
All in box contents includes a DC charger, earphones and a user manual.
?How to set the data connection to the preferred sim?
Go to settings, wireless and networks, wifi click ‘on’, more, mobile networks, network operators, choose preferred sim and activate data connection.
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